🌍 BOOK CONSULTATION

  • Thank you for your interest in ExploreGerm.

    Our consultation sessions are designed to help individuals better understand their opportunities and pathways related to Germany.

    Whether you are interested in:

    * Studying in Germany
    * Family reunion
    * Tourist visas
    * NGO opportunities
    * General relocation guidance

    our team is available to guide you through the process professionally and transparently.

💡 WHY BOOK A CONSULTATION?

  • During your consultation, we will:

    * Understand your goals
    * Evaluate your situation
    * Explain possible pathways
    * Discuss documentation requirements
    * Answer your questions
    * Recommend the best next steps

📋 CONSULTATION TYPES


  • 🎓 Student Consultation

    Fee:

    25,000 XAF

    Includes:

    * University guidance
    * Program recommendations
    * Admission pathway explanation
    * Visa guidance overview

    BUTTON:

    👉 Book Student Consultation

    👨‍👩‍👧 Family Reunion Consultation

    Fee:

    25,000 XAF

    Includes:

    * Process explanation
    * Documentation guidance
    * Application preparation advice

    BUTTON:

    👉 Book Family Reunion Consultation

    ✈️ Tourist Visa Consultation

    Fee:

    20,000 XAF

    Includes:

    * Tourist visa requirements
    * Travel documentation guidance
    * Application preparation advice

    BUTTON:

    👉 Book Tourist Consultation

    🌍 General Germany Consultation

    Fee:

    20,000 XAF

    Includes:

    * General Germany opportunities guidance
    * Personalized consultation
    * Questions & answers session

    BUTTON:

    👉 Book Consultation

💳 PAYMENT SECTION

Payment Information

To confirm your consultation appointment, payment must be completed before scheduling.

Accepted Payment Methods

🇨🇲 Mobile Money

* MTN Mobile Money
* Orange Money

🏦 Bank Transfer

Available upon request.

📱 MOBILE MONEY PAYMENT DETAILS

MTN MOMO

Name: ExploreGerm
Number: +237 XXX XXX XXX

ORANGE MONEY

Name: ExploreGerm
Number: +237 XXX XXX XXX

⚠️ IMPORTANT NOTICE

Your consultation appointment will only be confirmed after payment verification.

Please send proof of payment after completing your transaction.

📤 AFTER PAYMENT

Submit Your Consultation Request

After payment, please complete the consultation form below.

 

💳 REFUND POLICY

Last Updated: April 2026

This Refund Policy explains the conditions under which refunds may or may not be issued.

1. Consultation Fees

Consultation fees are non-refundable once:

* The consultation session has taken place
* Guidance has been provided
* Time has been reserved for the client

2. Service Fees

Payments for guidance and consulting services are generally non-refundable once work has begun.

This includes:

* Document review
* Application guidance
* Consultation support
* Preparation services

3. Eligibility for Refunds

Refunds may only be considered if:

* No work has started
* A duplicate payment was made
* An internal payment error occurred

Refund requests are reviewed individually.

4. Visa & Admission Outcomes

ExploreGerm does not issue refunds based on:

* Visa refusal
* Admission rejection
* Appointment delays
* Embassy decisions

as these outcomes are outside our control.

5. Refund Processing

Approved refunds may take several business days to process depending on the payment method used.

6. Contact for Refund Requests

📧 Email: exploregerm@web.de
📞 WhatsApp: +49 176 80829807