🌍 BOOK CONSULTATION

  • Thank you for your interest in ExploreGerm.

    Our consultation sessions are designed to help individuals better understand their opportunities and pathways related to Germany.

    Whether you are interested in:

    * Studying in Germany
    * Family reunion
    * Tourist visas
    * NGO opportunities
    * General relocation guidance

    our team is available to guide you through the process professionally and transparently.

💡 WHY BOOK A CONSULTATION?

  • During your consultation, we will:

    * Understand your goals
    * Evaluate your situation
    * Explain possible pathways
    * Discuss documentation requirements
    * Answer your questions
    * Recommend the best next steps

📋 CONSULTATION TYPES


  • 🎓 Student Consultation

    Fee:

    25,000 XAF

    Includes:

    * University guidance
    * Program recommendations
    * Admission pathway explanation
    * Visa guidance overview

    BUTTON:

    👉 Book Student Consultation

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    👨‍👩‍👧 Family Reunion Consultation

    Fee:

    25,000 XAF

    Includes:

    * Process explanation
    * Documentation guidance
    * Application preparation advice

    BUTTON:

    👉 Book Family Reunion Consultation

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    ✈️ Tourist Visa Consultation

    Fee:

    20,000 XAF

    Includes:

    * Tourist visa requirements
    * Travel documentation guidance
    * Application preparation advice

    BUTTON:

    👉 Book Tourist Consultation

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    🌍 General Germany Consultation

    Fee:

    20,000 XAF

    Includes:

    * General Germany opportunities guidance
    * Personalized consultation
    * Questions & answers session

    BUTTON:

    👉 Book Consultation

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💳 PAYMENT SECTION

Payment Information

To confirm your consultation appointment, payment must be completed before scheduling.

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Accepted Payment Methods

🇨🇲 Mobile Money

* MTN Mobile Money
* Orange Money

🏦 Bank Transfer

Available upon request.

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📱 MOBILE MONEY PAYMENT DETAILS

MTN MOMO

Name: ExploreGerm
Number: +237 XXX XXX XXX

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ORANGE MONEY

Name: ExploreGerm
Number: +237 XXX XXX XXX

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⚠️ IMPORTANT NOTICE

Your consultation appointment will only be confirmed after payment verification.

Please send proof of payment after completing your transaction.

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📤 AFTER PAYMENT

Submit Your Consultation Request

After payment, please complete the consultation form below.

 

💳 REFUND POLICY

Last Updated: April 2026

This Refund Policy explains the conditions under which refunds may or may not be issued.

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1. Consultation Fees

Consultation fees are non-refundable once:

* The consultation session has taken place
* Guidance has been provided
* Time has been reserved for the client

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2. Service Fees

Payments for guidance and consulting services are generally non-refundable once work has begun.

This includes:

* Document review
* Application guidance
* Consultation support
* Preparation services

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3. Eligibility for Refunds

Refunds may only be considered if:

* No work has started
* A duplicate payment was made
* An internal payment error occurred

Refund requests are reviewed individually.

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4. Visa & Admission Outcomes

ExploreGerm does not issue refunds based on:

* Visa refusal
* Admission rejection
* Appointment delays
* Embassy decisions

as these outcomes are outside our control.

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5. Refund Processing

Approved refunds may take several business days to process depending on the payment method used.

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6. Contact for Refund Requests

📧 Email: exploregerm@web.de
📞 WhatsApp: +49 176 80829807

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